From an elemental standpoint, fire is king. From a design standpoint, the regal ambiance a fireplace brings to a space is undeniable. With today’s hearth innovations and technologies, it’s possible to include a fireplace in virtually any room in your residential or commercial project.

Why a Gas Fireplace?

Gas fueled fireplaces offer the most versatility of placement, model variety, and technology. Majestic gas fueled fireplaces will not only add an unforgettable focal point to your home, but ambiance and comfort to the spaces you’re creating to deliver an experience of royal proportions. Clean-burning and efficient, building and design professionals typically include at least one gas fueled fireplace in entry level new construction homes as well as a second or third fireplace when planning move-up or luxury/custom properties.

Why a Wood Fireplace?

Majestic wood burning fireplaces are a robust, reliable and budget-friendly alternative to true masonry fireplaces and are ideal for projects where the hearth is used seasonally or when end-users are seeking the hands-on experience of a woodfueled appliance. It’s important to understand local codes when specifying wood burning models, particularly when seeking to comply with EPA requirements and other state, city or provincial mandates.

Learn about the key technologies that make Majestic Products a great addition to your home.

IntelliFire Touch Controls

IntelliFire Touch is the most advanced and intuitive IntelliFire system available, making operating your fireplace simple, smart, and safe.

Direct Vent Technology

With Direct Vent Technology, your fireplace can use outside air for combustion, expelling 100% of the combustion exhaust and by-products.

Heat Management Solutions

Heat Management solutions allow you to enjoy the fire in comfort and at the same time control the heat.

IntelliFire Technology

IntelliFire features intermittent-pilot Ignition (IPI) allowing you to conserve fuel and money when the fireplace is not in use.

Power Venting Technology

Power venting technology makes it possible to install a gas fireplace virtually anywhere.

Zone Heating

This climate control technology provides homeowners with the option to redirect heat output to specific areas of the home, improving heating efficiency.

The IntelliFire™ Ignition System (IPI) is an advanced intermittent pilot ignition system. IntelliFire constantly monitors ignition, ensures safe functioning and conserves up to $10/month in energy costs.

IntelliFire Plus (IPI Plus) takes this technology to the next level with more safety and memory settings and a programmable wireless remote control.

IntelliFire Touch is the most advanced and intuitive IntelliFire system, making operating your fireplace simple, smart and safe. Select the wireless wall switch, touchscreen remote control or iOS app for the solution that fits your life.

IntelliFire Touch is the most advanced and intuitive IntelliFire system available, making operating your fireplace simple, smart and safe.

Select from the IntelliFire app, touchscreen remote control or wireless wall switch for a solution that fits your lifestyle.

IntelliFire App

The IntelliFire app provides smart control for the way you live. Control your fire from anywhere so a cozy environment greets you when you walk in the door. You can even control your fireplace with the sound of your voice!

To sync your fireplace with the app, installation of the IntelliFire WiFi Module is required.

IntelliFire App Brochure
IntelliFire App User Guide
IntelliFire App Quick Start Guide

RC400 Touchscreen Remote Control

Gone are the days of stacking wood and blowing on newspaper to nurture a spark. With the RC400 remote control, you can control all the features of your fireplace, from flame height to fan speed, with a quick tap of your finger. Safety features include a child lock and timer mode, allowing enjoyment of your fireplace with total peace of mind.

RC400 Remote Control User Guide

RC150 Wireless Wall Switch

With the flip of a switch, enjoy instant ambiance. It doesn’t get simpler than that! Installation of the RC150 battery-operated wall switch is a cinch, too, with no special wiring required. You can also stash the switch in a drawer if you’d prefer to leave your walls unadorned! Live in a cold climate? Turn on climate mode to reduce condensation on your fireplace glass.

RC150 Wireless Wall Switch User Guide

Using our Direct Vent technology, all fumes and combustion exhaust created by our fireplaces and inserts are efficiently and effectively removed from your space. This technology ensures the highest air quality, while improving performance, so that you get the most out of your hearth product.

Heat Management solutions allow you to enjoy the fire in comfort and at the same time control the heat.

What is the concept of “heat management”?

Allows you to enjoy the fire in the comfort while at the same time control the heat

What are the Benefits of Heat Management Solutions?

Comfort/control of heat

• Ability to control where, how and when heat from a gas fireplace is managed within the home
• Extended daily and year-round enjoyment

Design versatility

• A TV or heat sensitive materials may be placed just 12" above the fireplace opening

Opportunity

• Additional placement in warmer geographies
• Placement considerations in commercial applications

Passive Heat Kit

Allows heat to disperse naturally (no fan) into the room, reducing surface temperatures. Choose side, front or open wall register.

KEY BENEFIT: A TV or heat sensitive materials may be placed just 12" above the fireplace opening without a mantel.

Heat-Zone® Kit

Draw heat from the fireplace to another room in the home, up to 20 feet away. When a Heat-Zone kit is run continuously, it can redirect up to 25% of the heat to another area, also reducing wall temperatures above the fireplace. Two Heat-Zones run continuously will redirect up to 50% of the total heat output.

KEY BENEFIT: Maintain a comfortable ambiant temperature while also utilizing any excess heat in other areas of the home.

Heat-Out Kit

Draw heat from the fireplace and direct it outside, up to 25 feet away. When a Heat-Out kit is run continuously on high, it can redirect up to 40% of the heat off the fireplace, also reducing wall temperatures above the fireplace.

KEY BENEFIT: Enjoyment of the fire year round while maintaining comfortable ambient temperatures in the home.

Power venting technology makes it possible to install a gas fireplace virtually anywhere.

No matter where you want to install your gas fireplace, power venting technology makes it possible. This extremely flexible, versatile technology is small enough to effectively navigate you home to an effective vent location, which in turn provides you with optimal performance, every time.

Low Profile Power Vent Install Manual
Inline Power Vent Install Manual
Vertical Power Vent Install Manual
Power Vent Architect Guide

This climate control technology provides homeowners with the option to redirect heat output to specific areas of the home, improving heating efficiency.

Zone heating is an energy saving way to ensure that you and your family remain comfortable, while reducing your monthly bills. By effectively heating only the areas you spend most of your time, you can avoid wasting fuel and money. This allows you to save up to 40%* on your heating bills.

As supplemental heating sources, Majestic fireplaces, stoves, and inserts are beautifully styled and built with superior craftsmanship and technology, delivering powerful performance and efficient heat. Now you can heat only the areas you need, right when you need it. Contact your local Majestic dealer to learn more!

* ACEE 1990 Summer Study on Energy Efficiency in Buildings. Proceedings. Vol. 9.

SAFETY INSTALLATION

The mantel surface above my fireplace is hot to the touch, is this a fire hazard?

• A hot surface above a fireplace is normal. Non-combustible facings, such as natural marble, clay, brick, stone, and ceramic tile, are safe materials with which to surround a factory-built fireplace system. These materials and any combustible trims or mantels, should be installed in accordance with the appliance instructions and local building codes.

Is it safe to mount televisions, electronics or other valuable items above my fireplace?

• Majestic does not recommend installing any electronic device above a fireplace. Heat rising from the unit can damage sensitive electronic components found in televisions, computer screens, speakers, etc. as well as some artwork and home décor. Our products are tested for clearance to combustible finishing materials such as drywall and mantel surfaces, but are not tested specifically for use near other household electronics and decorative items.

Our brand new fireplace has smoke coming off the paint, is this normal?

• Burn-off on stoves, fireplaces and other hearth products is normal. Always review the owner's manual and consult with your dealer for the proper burn-off time and ways to properly ventilate your home during that period. Expect to burn the appliance continuously, and at the highest settings, for a few hours. Smoke and odors should dissipate in short order.

OWNER INFORMATION

Can I convert my vent free fireplace or log-set to another gas?

• No, vent free appliances are not field convertible. They are gas specific.

How do I find the model number of my Majestic product?

• Each of our units has a rating plate attached to it that lists both the model and serial number. The rating plate is located in a unique area depending on your appliance type.
• For gas fireplace systems it is typically attached near the control valve, behind the lower or side control door.
• For gas log-sets, it is attached near the control valve and most installers will slide it underneath the unit to maintain the aesthetic appeal of the set.
• Rating plates for gas stoves are either attached to the rear shroud or can be found near the control valve (see location of gas fireplace systems).
• Wood-burning fireplaces will have them affixed either to the metal floor of the fireplace (underneath the floor brick) or at the top right of the combustion chamber (above the brick located on the right side).
• The rating plate for wood-burning inserts can be found below the firebox, attached to a small cable.
• For wood-burning stoves, it is typically attached to the rear casting of the stove.
• Rating plates for electric fireplaces can be found either inside the control panel or inside the unit, behind the glass

Our gas appliance worked fine the first few seasons, but now we have to re-light the pilot frequently.

• Gas appliances should be serviced on a regular basis, and the best time to service the unit is before the start of the heating season. Common household particles such as dust, dirt, and dander can build up and cause the pilot to drop out. Obstructions to the main burners may cause the appliance to burn inefficiently. A pre-season service call allows your technician to come to your home at a mutually convenient time. Some companies will even discount service calls made before the cold weather arrives. Allowing the appliance to fail during the heating season often means a longer waiting time for your appointment. Visit our page to find a service technician. If there is no one in your area, https://www.nficertified.org can assist you in finding a qualified technician.

REMOTE CONTROLS

What is the length of warranty for Ambient Technologies products?

• Ambient Technologies warrants each new remote control against any defects that are due to faulty material or workmanship to the original owner, for a period of five years after the original date of purchase.

How far away will the transmitter communicate with the receiver?

• The transmitter will operate the receiver electronically from 1 foot to a maximum of 30 feet. (Once the receiver is mounted inside a pre-fabricated fireplace it reduces the range to 10 feet.)

The operating instructions state “In manual mode, the transmitter will not turn off the appliance even if the room temperature is above the target temperature.” What does this mean?

• It means the transmitter is in manual mode and there is no target temperature set, since the transmitter isn’t in auto or auto-p mode. You can still turn off the appliance by sending an off or off/lo signal from the transmitter by pressing the appropriate button.

I’ve noticed when my wife parks her car in the garage our fireplace comes on. Can an outside source influence the operation of my remote control unit?

• Yes it’s possible for other electronics using the same RF technology as our products (such as a garage door opener) to influence the operation of the hearth remote. Simply change the dip switch settings in your transmitter & receiver, ensuring that they still match exactly, and that should eliminate the conflict between the two electronics.

I can’t turn off my fireplace with my transmitter. Up until today my remote control unit has operated perfectly. How come I can’t turn it off today?

• If it has been operating error free in the past, you’ve probably turned on a switch that is preventing the receiver from receiving the off signal from the transmitter. Typically there are three ways to turn on the burner that will override the remote control unit
• Usually there is a rocker switch that is located around your burner which, if in the "ON" position, it will override the remote.
• There may be a wall switch that allows you to turn your burner on.
• A slide switch on the receiver has been moved to the "ON" position.
• Any of these conditions will prevent the transmitter from electronically communicating with the receiver. If so, follow the below to correct each condition
• Usually there is a rocker switch that is located around your burner which, if in the "ON" position, it will override the remote. Turn the switch to "OFF."
• There may be a wall switch that allows you to turn your burner on. Turn the switch to "OFF."
• A slide switch on the receiver has been moved to the "ON" position. Slide the switch on the receiver back to the center or remote position.
• Once all switches have been reset to the correct position, the remote control unit should be back in control of your fireplace and the transmitter & receiver should communicate electronically again.

Depending on your particular fireplace model, you can easily operate your hearth even during a power outage.

Products with standing pilots do not require electricity to ignite, and therefore will work during a loss in power.

For newer hearth products with IntelliFire™ or IntelliFire Plus ignition systems, you can still ignite your pilot with the use of each system’s auxiliary battery pack. Batteries are only to be used in the event of a power outage, not as your pilot’s standard power source.

• IPI: Requires two D-cell batteries
• IPI+: Requires four AA batteries
• IPI Touch: Requires four AA batteries

For hearth products using a wireless remote or wall switch, you can operate your product by accessing the control box in the controls below your fireplace or behind your stove. By switching the hearth product to ‘ON’, rather than ‘OFF’ or ‘REMOTE’, your fireplace or stove will operate normally without power.

In the event of a power outage, continue to follow all safety precautions including removing any flammable items from the area surrounding your hearth, and keeping children and pets a safe distance away.

If your hearth appliance has been exposed to water in any level, please contact your local dealer. For your safety, Hearth & Home Technologies products that have been partially or completely exposed to water, whether by flood, hurricane or leaks should not be used. Click here for warranty information.